Quote and service glossary

Terms you'll find in quotes, proposals, and service contracts, explained simply and directly.

Quote (Orçamento)
A document presenting a fixed price for a specific job or service. When accepted by the client, it can have contractual value. Typically includes materials, labor, quantities, and unit prices.
Proposal (Proposta)
A more comprehensive document than a quote. Beyond pricing, it includes commercial terms: execution timeline, payment conditions, validity period, warranties, and exclusions. Used for larger jobs or business clients.
Estimate (Estimativa)
A cost approximation without a fixed price commitment. Presents a value range (e.g., between $2,000 and $3,000) based on the professional's experience. Useful when there are unknown variables.
VAT / Sales Tax
A consumption tax applied to goods and services. Rates vary by country. Professionals should check their local tax obligations and clearly state whether quotes include or exclude tax.
Deposit (Sinal)
A partial payment made before work begins, typically 30% to 50% of the total value. Serves as a commitment guarantee and covers initial material costs.
Labor
The cost of human work in a service, excluding materials. Can be charged by the hour, by the day, or as a fixed amount. Should include not just time on site, but also travel and preparation.
Measurement Certificate
A document recording the quantities of work actually completed in a project. Used to verify what was done versus what was quoted and to calculate partial payments.
Award / Acceptance
The formal act of assigning a job to a professional or company. When a client awards your quote, they are officially confirming they accept the terms and want to proceed.
Contract Work
A contract where a professional or company commits to completing an entire job for an agreed price. The contractor assumes responsibility for the final result.
Subcontracting
When a contractor hires another professional or company to perform part of the work. Example: a builder subcontracting an electrician for the electrical installation.
Specifications Document
A technical document that describes in detail what must be done in a project: materials, methods, standards, and specifications. Serves as the basis for professionals to prepare quotes.
Operating License (Alvará)
An official license authorizing a construction company to operate. Classifies the company by categories of work it can perform, with value limits. Requirements vary by country.
Inspection
A formal inspection of a project to verify it matches the quote, plans, and applicable standards. Can be done by the client, an independent technician, or an official body.
Warranty
The period after job completion during which the professional commits to fixing defects at no extra cost. Warranty periods vary by country and type of work.
Retention
A percentage of the total value (typically 5% to 10%) that the client withholds until the end of the warranty period. Serves as security to cover any defects that appear after completion.
Installments
Splitting the total payment into parts over time. With Prummo, the client can pay in 3 interest-free installments via Klarna, while the professional receives the full amount immediately.
Proforma Invoice
A preliminary document indicating the amount to be paid before the final invoice is issued. Has no tax value, but helps the client confirm amounts and prepare payment.
Freelancer Receipt (Recibo Verde)
A tax document issued by independent workers in Portugal to prove service delivery and payment receipt. Issued electronically through the tax authority portal. Similar to a freelance invoice in other countries.
Profit Margin
The percentage a professional adds to the actual cost (materials + labor) to make a profit. Typically ranges from 20% to 40%, depending on the type of work and experience level.
Direct Cost
Expenses directly tied to a specific job: purchased materials, labor hours on site, and equipment rental. Easy to attribute to a specific quote.
Indirect Cost / Overhead
Business expenses not tied to a specific job: insurance, fuel, tool maintenance, phone, and accounting. Should be factored into the hourly rate calculation.
Service Fee
A percentage charged by a platform or payment processor for using its services. In Prummo, standard payment processing fees apply when a client pays online (Stripe/Klarna). Prummo itself is free for manual quotes, with optional paid plans for advanced features.
Validity Period
The period during which a quote maintains the stated prices. Typically 15 to 30 days. After this period, the professional can recalculate if material costs have changed.
Payment Terms
Terms defining how and when the client must pay: method (card, bank transfer), deadlines (on completion, 30 days), and structure (deposit + installments or full payment on completion).
Amendment / Change Order
A formal change to an already-accepted quote or contract. When extra work or changes arise during execution, the amendment documents the new scope and adjusted price.

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